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call centre & phone answering service in Barnstaple, North Devon


Call Centre & Answering Services

With more than 21 years of call handling and outbound calling experience you can rely on us to provide the professional call centre and phone answering services your customers expect.

As a division of one of the UK's most progressive fulfilment houses, Carrier Direct Marketing, your call centre needs are in very safe hands.

Our standards are guaranteed by our certifications for quality
ISO 9001, for the environment ISO 14001 and for Health & Safety ISO 18001.

With 95% year on year client retention, once discovered, our call centre services are hard to give up!

Virtual receptionist

Virtual Receptionist

When you're on the move or just on your own you don't miss a call with wetakeyourcalls.co.uk. We will be your very own virtual receptionist, seamlessly handling your calls, emailing or texting contact information as we receive it.

Find out More about our Virtual Receptionist ServicesFrom £25 per month*

(Plus call costs)

Information booking call

Information & Booking Lines

Our highly experienced and trained operators can provide your customers with all the information you'd like to provide for them PLUS we are travel and tourism specialists, well versed in booking line procedures.

Find out More about our Information & Booking LinesFrom £50 per month*

(Plus call costs)

Out of Hours Call Handling

Overflow &
Out of Hours Call Handling

Missing important calls due to larger than expected volumes? Missing calls during evenings and weekends? Our overflow calls service is just what you need.

Find out More about our Information & Booking LinesFrom £25 per month*

(Plus call costs)

Information booking call

Multimedia
Response Handling

The bread and butter of our Call Centre, taking your customer data however it arrives: call, text, email, fax, coupons and actioning as directed by you.

Find out More about our Multimedia response handling



Information booking call

Market Research &
Lead Generation

Need to know more about your customers or your market place? Or want to take it further to set up sales leads for you? Media conversion, mystery shopping and data collection are all call centre services enjoyed by our clients.

Find out More about our Multimedia response handling

Information booking call

Brochure & Mail Order
Fulfilment

So you've got all these brochure requests and mail order product orders? Uniquely we offer serious postage discounts when clients join in our shared mailing services.

Find out More about our Multimedia response handling

Information booking call

Customer Order Lines

Available 8:30am - 9pm weekdays and 9am - 5pm weekends, our sales trained operators provide a friendly and efficient answering service with secure credit card processing. Easily set up with your product knowledge training.

Find out More about our Information & Booking LinesFrom £50 per month*

(Plus call costs)

Can't find what you're looking for?

With over 21 years experience you can be sure we'll find a telephone answering service to suit your requirements.

Contact Us or call FREEPHONE...

0800 198 1010

* Final contract prices are subject to agreed operational specifiications.