Our QMP Accreditation
What is it?
QMP Accreditation is a quality standard specifically developed to test the expertise and procedures of mailing houses to cope with client needs in the modern mailing environment.
Why use our Call Centre?
Use a team at the top of their game!
Now with over 15 year's experience of Call Centre and answering services, we continue to exceed our clients' expectations with measured success and nationally recognised accreditations.
In 2003 we achieved Investors in People status for the whole organisation, which remains the bedrock of our Human Resources policies including training, internal communications and personal development.
In 2008 we were accredited with quality standards ISO 9001 for quality systems, ISO 14001 for environmental management and ISO 18001 for Health & Safety.
You are therefore guaranteed the highest standards of service and service delivery in the certain knowledge we have the appropriate systems in place to back up all our processes.
As Managing Direct Bob Carter's knowledge of this industry and especially the travel and tourism sector is possibly second to none, having built wetakeyourcalls.co.uk's parent company Carrier Direct Marketing from nothing, Bob is well placed to understand many business models and their development.
If you'd like more information on our call centre and answering services, please Contact Us or call Freephone 0800 198 1010.